Privacy Policy

We collect information only when you choose to send it to us. If you submit a quotation request, we receive the name, city, email address, telephone number, product interests, quantity and message you enter into that form.

We do not require you to create an account, and we do not ask for payment details anywhere on this website.

Our web host may keep standard server logs, which typically record IP addresses and browser information. These are generated automatically by the hosting infrastructure rather than collected by us.

We use the details you submit for one purpose: to respond to your enquiry with a quotation and to correspond with you about it.

We do not sell, rent or trade your information. We do not add you to a marketing list without your consent, and we do not share your details with third parties except the service providers described below.

Quotation requests are delivered to us by email through Resend, a transactional email provider. Your submission passes through their systems in order to reach our inbox.

This website does not store enquiries in a database. Once an enquiry has been delivered, it exists in our email account and is retained there as ordinary business correspondence.

If you choose to contact us through WhatsApp, that conversation takes place on WhatsApp and is governed by their privacy terms as well as this policy.

This website does not use advertising cookies, analytics cookies, or tracking pixels. We do not build a profile of your browsing.

The website may use essential cookies or local browser storage needed for it to function — for example, remembering which products you have added to a quotation request while you browse. This information stays in your own browser and is not transmitted to us until you submit the form.

Enquiry correspondence is retained for as long as it remains commercially relevant — typically while a quotation is live and for a reasonable period afterwards, in case you return to it.

You may ask us to delete your enquiry at any time using the contact details below, and we will do so.

You may ask us what information we hold about you, ask us to correct it, or ask us to delete it. Write to us using the details below and we will respond within a reasonable period.

If you believe we have handled your information improperly, tell us directly in the first instance — we would rather resolve it with you than have you take it elsewhere.

This website is served over an encrypted connection, and enquiry data is transmitted to our email provider over encrypted channels. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the website after a change indicates acceptance of the revised policy.